Claims Management Software

Gain Clarity, Control, and Confidence in Every Claim

From submission to closure, SMS360 gives your team real-time insight into claim details, status updates, and carrier interactions—reducing manual effort and accelerating settlements.
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Simplify Every Step from Incident to Resolution

Track, review, and manage every claim in one place. SMS360 centralizes all injury, property, and vehicle claims—making it easy to monitor costs, settlements, and progress across every site or department.
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Log and Track All Claim Types
Record injury, property, vehicle, and liability claims from a single dashboard. Eliminate spreadsheets and ensure every detail is recorded accurately from day one.
Link Claims to Incidents
Connect each claim to its related incident for faster analysis, seamless documentation, and better compliance reporting.
Monitor Costs and Settlements
Track inspection fees, reserves, and payouts as they happen. Generate instant visibility into claim value and reduce financial uncertainty.
Manage Carrier and Policy Information
Store carrier numbers, contact details, and policy data in one place to simplify communication and minimize delays.
Track Claim Statuses
Easily monitor progress—from initial report to litigation and settlement—ensuring accountability and timely resolution.
Generate Detailed Claim Reports
Export structured reports to review trends, analyze costs, and identify improvement areas that prevent future incidents.

Explore the Core Modules That Power SMS360

Unite your entire safety program — incidents, audits, training, and compliance — in one place.

Audits & Inspections
Simplify every audit and inspection and stay compliant-ready year-round.
Popular Features
Conduct inspections on desktop, tablet, or mobile — even offline.
Customize checklists for departments, sites, or equipment.
Instantly flag and assign corrective actions to stay compliant.
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Incident Management
Take control of incidents from first response to resolution — all in one place.
Popular Features
Automate OSHA and DOT reporting with digital incident logs.
Capture photos, witness statements, and root causes in seconds.
Track corrective actions to close out incidents faster and prevent repeats.
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Regulatory Compliance
Keep your facility compliant with OSHA, DOT, and EPA — without the paperwork.
Popular Features
Manage permits, notices of violation, and inspection history.
Stay ahead of deadlines with automatic reminders and alerts.
Generate compliance reports in seconds for internal or external audits.
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Safety Observations
Identify risks before they become incidents — empower teams to act on the spot.
Popular Features
Log unsafe conditions or behaviors from any device.
Track trends by site, department, or supervisor.
Close the loop with automatic follow-ups and status tracking.
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Training Management
Build safer, smarter teams with consistent, trackable employee training and tracking management software.
Popular Features
Automate reminders, track sessions, and ensure timely completion.
Centralize attendance, upload documents, and maintain records.
Manage classroom and on-the-job training from a single platform.
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Risk Assessment
Turn environmental, health, and safety data into insight — predict and prevent what’s next.
Popular Features
Analyze trends and exposure using customizable risk models.
Rank hazards by severity and likelihood for smarter prevention.
Export visual risk reports for leadership and safety committees.
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Fleet Management
Manage drivers, vehicles, and inspections with Fleet360, software for fleet management.
Popular Features
Track driver qualifications, vehicle history, and DVIR logs.
Automate maintenance scheduling and compliance checks.
Stay FMCSA-ready with digital records and reports.
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Claims Management
Simplify the claims management process and get visibility into every cost and outcome.
Popular Features
Track claim expenses, statuses, and resolutions in real time.
Attach documentation, reports, and correspondence securely.
Reduce claim turnaround times with automated follow-up workflows.
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Work Permits
Digitize your permit process to ensure every task is reviewed, approved, and performed safely.
Popular Features
Create, review, and approve permits for high-risk work in minutes.
Assign responsible personnel and verify authorizations before tasks begin.
Track active, pending, and expired permits in real time.
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Lockout Tagout (LOTO)
Ensure equipment is safely locked and tagged before maintenance starts with SMS360's lockout tagout software.
Popular Features
Digitize and verify lockout/tagout procedures per asset.
Track authorization and completion for every employee.
Reduce equipment-related injuries and OSHA violations.
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Safety Data Sheets
Keep all chemical safety data accessible and compliant in one, easy-to-use SDS management system.
Popular Features
Store, search, and update SDS records anytime.
Provide instant access to workers during emergencies.
Ensure regulatory compliance with centralized documentation.
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Management of Change
Control how organizational, process, or equipment changes are requested, reviewed, and approved.
Popular Features
Submit and track change requests with clear status updates.
Assign reviewers and document risk or cost impacts instantly.
Maintain an auditable record of approvals and dispositions.
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Actions Management
Assign corrective and preventative  actions, set priorities, and monitor your team's progress to ensure nothing slips through the cracks.
Popular Features
Create, assign, and monitor actions with real-time updates.
Prioritize actions by risk level and due date.
Attach documents and notes for a complete audit trail.
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Document Library
Keep every safety and compliance file in one secure place. Upload, organize, and share documents instantly with full version control.
Popular Features
Store SDSs, manuals, and training files in one hub.
Add quick links to OSHA and external resources.
Manage permissions to control file access.
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Analytics & Reports
Generate reports, track KPIs, and uncover trends to improve environmental, health, and safety performance.
Popular Features
Instantly create OSHA, KPI, and incident reports.
Spot trends with causal analysis tools in SMS360.
Schedule and share safety and fleet reports.
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Why Safety Teams Choose SMS360

Best Value

Get flexible, affordable pricing based on your employee count. Unlimited access, simple tiers, and no long-term contracts.

Works Anywhere

Whether you’re in the field, on the road, or in the office, SMS360 keeps you connected on any device — even offline.

Better Workflows

Replace scattered spreadsheets and manual tracking with one connected system. Automate reporting and save time.

Highly Configurable

SMS360 is flexible by design — easily configured to fit your organization’s safety management program.
Customer Reviews

"As our needs grew, SMS360 was there to grow with us and enable us to ensure compliance while benefiting from the data-driven management solutions they provided."

Director, EHS
Euroports
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Customer Reviews

"The SMS360 Fleet Services team provides a solid and consistent approach to reviewing motor vehicle accidents. Their vast knowledge, expertise, and adaptability make the partnership nothing short of extraordinary."

Safety Programs and Response Representative
National Logistics Company
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Strengthen Claim Oversight & Reduce Resolution Time

What is claims management software?

How does SMS360 simplify claim tracking?

How can claims management software reduce costs?

What are the benefits of claims management software?

Ready to Make Safety Proactive?

See how SMS360 helps teams stay ahead of risk, reduce paperwork, and keep every site compliant — in the field or in the office.
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