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Leadership Team
Chrstien Ducker

Christien Ducker

Chief Executive Officer & Founder 

Christien has worked 25+ years in the software sector, with the majority of them in QHSE systems. With experience working on both sides of the Atlantic, Christien understands the nuances of safety and business culture. She has successfully brought two European Enterprise QHSE systems into the USA and led Safety Management Systems through its immense growth.

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Keith Augustyn

Chief Operating Officer

Keith leverages over two decades of expertise and executive leadership experience in the Software-as-a-Service industry to lead his dynamic team of professionals at Safety Management Systems. Most notably, Keith has gained invaluable expertise and experience in global information services and SaaS platforms through building and managing teams in Asia Pacific and Europe. Keith received his bachelor’s degree in business administration and accounting from Rider University. He is highly respected for his strengths in operations, executive leadership, finance, and business development. 

Chrstien Ducker

Mike Spizzirri

VP, Business Development

Mike spent almost 20 years working in the software world. During that time, he initiated strategic market planning and brand exposure for SMS360 throughout its rapid growth. He holds a Bachelor’s degree in both Business Administration and Art Illustration. In his spare time, he enjoys golf, gardening, and gourmet cooking.

Chrstien Ducker

Mary Dunlap

VP, Customer Relations

Safety has been a key component in Mary's work culture since her first job in Operations. She has worked in Business Development for over 20 years. Mary believes that relationships play a vital role in not only the sales process but in the success of any organization.


Jason Adam

VP, Fleet Services

With over 17 years of fleet service experience within the transportation industry, Jason is highly skilled in process management and identifying operational improvements as related to fleet financials, safety, operational efficiency and culture. He is Smith System trained and knowledgeable with ATA guidelines, Federal Motor Carrier Safety Regulations and OSHA General Industry Regulations.

Chrstien Ducker

Caroline Sharpless

Director, Marketing

Caroline Sharpless graduated with a degree in Integrated Marketing Communications after studying at Pepperdine University in Malibu, California, and London, England. She expanded her knowledge of marketing strategy and graphic design by working for nonprofits, start-ups, and global media conglomerates. On top of her professional experience, she has dedicated many hours to philanthropic work which has made her very passionate about the safety and security of others. 

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Phil Defina

Product Development

Phil has over 14 years of QHSE software industry experience in enterprise-level, software solution Sales, Global Implementations & OSHA compliance across multiple industry sectors. Phil has been with Safety Management Systems, Inc. since 2015 and holds a Bachelor’s degree from New York University.

Advisory Board

Steve Fitzpatrick

Fleet Advisor

Steve offers 24 years of safety/claims management experience. His professional background includes managing safety compliance (DOT, OSHA, and PHMSA), for 9 terminal operations, in Chicago, IL area. Conducted CSA analysis and provided remedial programs. Maintained safety fitness for 1200 drivers and terminal personnel. Affiliations include Illinois Trucking Association, American Society for Quality, and Michigan Trucking Association Eastern Safety Counsel.

Dave Thorpe

Systems Advisor

With many years of experience in the IT industry across most business sectors in all aspects of hardware and software development and sales, Dave is committed to bringing his client relationship management skills to SMS. Based in Scotland, he supports clients across Europe and the USA. Dave is responsible for Customer Management from the initial setup, support and ongoing satisfaction plus requirements planning and SMS360 Product Roadmap.

Chrstien Ducker

Sam Lybrand

Waste Advisor

Samuel Lybrand is a highly experienced waste industry executive with a diverse skill set including management, logistics, operations, financial analysis, project management and operations improvement. Mr. Lybrand possesses in-depth knowledge and experience with establishing and operating integrated solid waste systems consisting of collection, transfer, recycling and disposal components. 

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